FAQ

  • What is your turnaround time?

    Typical turn around time is 7-10 business days. Wood items are generally 10-14 business days. If you need your order completed before the typical turn around time, a rush fee may apply.

  • Can you make something I found online?

    Sure! We love making new creations! If you’ve found something online that you think aligns with our work - go ahead and share a photo with us and we will let you know if we can re-create something similar.

  • Do you ship orders?

    Currently, the majority of orders are picked up at our Lockport location. Pick-up details will be provided to you when your order is complete.

  • Do you do corporate design work?

    Of course! We can help you with logo work, business cards, gift cards, etc. Send us a message with your design requirements to get the process started.